Privacy Policy

This Privacy Policy explains how Osho Tools Private Limited (“Venus”, “we”, “us”, “our”) collects, uses and protects your personal information when you visit or shop on www.shopvenustools.com.

Information we collect

• Contact details you provide, such as your name, email address, phone number and delivery address
• Order information, including products purchased, payment status and order history
• Account information, if you create a customer account
• Technical information such as your IP address, browser type and how you use our website, collected automatically via cookies and similar technologies

How we use your information

• To process and deliver your orders
• To communicate with you about your orders, warranty claims and customer support requests
• To improve our website, products and services
• To send you marketing communications, where you have opted in, which you may unsubscribe from at any time
• To comply with legal and regulatory obligations

Sharing your information

We share your information only with trusted third parties who help us operate our business, such as payment processors, shipping and logistics partners, and IT service providers. We do not sell your personal information to third parties.

Data security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing us at care@oshotools.com.

Changes to this policy

We may update this Privacy Policy from time to time. The version published on this page applies to your use of the website.

Contact us

Osho Tools Private Limited
Village Jandiali, Chandigarh Road
Ludhiana, Punjab 141112, India
Email: care@oshotools.com