Venus Power Tools • Warranty & Service

Two simple ways to get help.

Every Venus Power Tool comes with a six month warranty against manufacturing defects. Choose the way that works for you: submit a claim directly to Venus or visit the dealer you purchased from.

Submit a warranty claimSee warranty questions
Two simple ways

Choose how to claim

Whether you purchased online or from an authorised dealer, we will help you get your tool assessed and back to work.

Option 01 • Claim with Venus

Scan the QR code or claim online

Each Venus Power Tool includes a QR code that takes you to our online claim form. You can also start here.

  1. 1
    Tell us about your toolEnter your contact details, where you purchased it, the model number and your invoice.
  2. 2
    Show us the issueUpload clear photos of the tool and describe the problem. A short video can help if the fault is difficult to show.
  3. 3
    Hear from our teamWe will respond within 48 hours with the next step. Some claims need a physical inspection before a final decision.
  4. 4
    Get your tool servicedWhere service is required, choose an authorised service location or let us arrange shipping to Venus at no cost to you.
Start an online claim
Option 02 • Visit your dealer

Return to the dealer you bought it from

Prefer to speak to someone in person? Take your tool back to the selling dealer.

  1. 1
    Bring your tool and proof of purchaseTake your invoice and the warranty card stamped by that dealer.
  2. 2
    The dealer checks the issueFor eligible faults they are authorised to handle, the dealer can arrange service or replacement during the same visit.
  3. 3
    If inspection is needed, leave it with themThe dealer will coordinate the next step with Venus. You will not need to revisit the shop just to obtain claim approval.
What to bring
What happens next

Clear steps.
Helpful support.

We keep you informed as your claim moves forward. A reply within 48 hours means you will know the next step; certain faults require an inspection before coverage can be confirmed.

01
Submit or visit Use the online form or return to your selling dealer with your proof of purchase.
02
Assessment Venus or an authorised dealer checks the purchase details and reported fault.
03
Service or replacement If the claim is covered, we will explain the approved remedy and arrange the next step.
Online warranty claim

Tell us what happened.

Have your invoice and tool nearby. The fields below show the information we need to start reviewing your request.

Product and purchase details

Fields marked * are required.

Choose invoice file · PDF, JPG or PNG
Choose photos · Include the full tool, product label and the affected area where possible
Choose warranty card file · PDF, JPG or PNG

We will contact you within 48 hours with a decision or the next step. A physical inspection may be needed to confirm whether a fault is covered.

Need help with your claim?

Our team can guide you through the process. Customer service: +91 76969 55509

Email customer care