Terms & Conditions

Effective date: Oct 2026

Welcome to www.shopvenustools.com. This online shop is operated by Osho Tools Private Limited under the Venus brand. These terms apply when you use the website or place an order through it. Our Shipping Policy and Returns & Refunds Policy also apply to website purchases.

Products and information

We aim to keep product descriptions, specifications, images, prices and availability accurate. Product appearance or packaging may vary slightly from the images shown. Please read the product listing to confirm the model, specifications and accessories included before ordering.

If we discover a material error affecting your order, we will contact you before fulfilling the affected item. You may choose to proceed on the corrected basis or cancel that item for a refund.

Orders and payment

After you place an order, we will confirm that we have received it. Fulfilment is subject to product availability, successful payment and delivery serviceability.

The total payable amount, including applicable taxes and shipping charges, will be displayed before you complete your purchase. Payment is made online at checkout; we do not offer cash on delivery. Please provide accurate contact and delivery details so we can process your order.

Shipping, cancellations and returns

Our Shipping Policy explains delivery availability, charges and tracking. Our Returns & Refunds Policy explains cancellations and what to do if there is a problem with your order. Please read both before purchasing.

Six month power tool warranty

Venus Power Tools carry a six month warranty against manufacturing defects from the purchase date shown on the invoice, subject to the terms supplied with the product. Please retain your invoice and warranty card.

You can review the full warranty information or claim your six month warranty through our Warranty page. The warranty does not cover normal wear, misuse, unauthorised repairs or the exclusions stated on the warranty card. Nothing in these terms limits your rights under applicable consumer law.

Safe use

Use each tool only for its intended purpose and follow the instructions and safety guidance supplied with it. Check that the tool and its accessories are suitable for the work you intend to carry out.

Website content

The Venus name, logos, product images and other website content belong to Osho Tools Private Limited. You may browse and use the website to purchase products. Reproducing or using its content commercially requires permission.

Changes to these terms

We may update the website and these terms from time to time. The terms displayed when you place an order will apply to that order, subject to applicable law.

Contact

Osho Tools Private Limited
Village Jandiali, Chandigarh Road
Ludhiana, Punjab 141112, India
Email: care@oshotools.com
Website: www.oshotools.com

These terms are governed by the laws of India, subject to applicable consumer rights.