Shipping Policy

We ship orders placed on www.shopvenustools.com to serviceable addresses in India.

Delivery and charges

Delivery availability, shipping charges and the estimated delivery time will be displayed at checkout before you place your order. These may vary by product, order size and delivery PIN code.

Orders are paid online at checkout. Cash on delivery is not available.

Order updates and tracking

We will send an order confirmation using the contact details you provide at checkout. Once your order is dispatched, we will share tracking information where available. Items in the same order may arrive in separate packages.

Delivery times are estimates. If we become aware of a significant delay or cannot deliver an item, we will contact you and explain the available options.

Your delivery address

Please check your name, phone number, PIN code and full delivery address before placing your order. If you notice a mistake, email care@oshotools.com promptly with your order number. We will try to update the details if the order has not yet been dispatched.

Delivery problems

If your order is marked as delivered but you have not received it, please contact us promptly so we can investigate. If a package arrives damaged or contains an incorrect or missing item, please follow the steps in our Returns & Refunds Policy.